Information for New Students

New to Ginn Library? We're Here To Help!

Ginn Library provides a variety of services and resources to help Fletcher students succeed in their courses, research, and experiential learning activies.  

Research Assistance

Ginn's Research and Instruction Librarians are on duty between 9am - 5pm, Monday - Friday to help you with:

  • Developing a research strategy
  • Finding books, journals, and articles 
  • Searching out statistical data
  • Locating legal documents
  • Formatting citations for footnotes and bibliographies
  • Researching your Capstone and dissertation topics

Stop by the Reference/Research Help Office in the library or contact us by phone, email, or chat at any time using the Ask a Librarian service.

You might also want to see the Research Basics section for do-it-yourself assistance and tips for your research.

Workshops and Learning Opportunities

Ginn Library and IT staff hold a variety of workshops both in the Library and in the Mugar Computer Lab. Ginn workshops cover a vareity of topics including:

  • Getting started with research
  • Citation tools and strategies
  • STATA and statistical analysis

Visit our workshop calendar to see upcoming training opportunities. You can also sign up for a account to participate in web-based, self-paced technology training. Contact or Ask a Librarian if there is a workshop you would like to see offered at Fletcher. 


Books in the Ginn Library collection may be checked out at the Circulation Desk near the entrance of the Library. Course Reserve books are held behind the circulation desk, and may be checked out for 2 hours, to insure their availabilty for other students in the class. The Circulation Desk also has a variety of technology items (e.g. laptops, adapters, chargers) available to be checked out by Fletcher School students.

A valid Tufts ID card is required to borrow books and technology from Ginn.

Getting IT Help

Drop by the Information Technology Help Desk in Ginn Library for assistance with your laptop or with questions about Tufts systems and software access. The Ginn IT Help Desk is staffed 9am-11pm M-F during the school year.

You can also contact Tufts Technology Services (TTS)

  • By phone: Tufts Technology Support Center Service Desk, available 24/7 at 617-627-3376
  • By email:
  • In person at Eaton Hall Computer Lab (Eaton 212)

Additional Technology Resources

Consult with an event support specialist: If you need help planning the audiovisual and technology aspects of an upcoming event, feel free to set up a consultation appointment with our specialist. 

Tufts Tools: You have one Tufts username and password that you will use for most Tufts systems, e.g., SIS, email, Canvas, Tufts Cloud Storage (Box), library databases from off campus, and public computers in the Ginn Library. Use the Tufts Tool site for managing and updating that information.

Tufts Email: Official Fletcher and Tufts emails will be sent to your account. Don’t miss out on an important message from a professor!  Check your Tufts email regularly, or forward your Tufts account to another email account.

Canvas Canvas is an online tool for teaching, learning, and assessment. Faculty post their syllabi and course readings on Canvas. Students can use Canvas project sites as a way to collaborate with classmates.

Printing, Scanning, and Copying: Computers, printers, and scanners are located in the Ginn Library and Mugar Computer Lab. Black and white print-outs cost 10¢ per sheet single-sided to print, and 15¢ per sheet double-sided. Add value to your Tufts ID with a credit card online on the JumboCash or with cash at the kiosk in the library. You can also download drivers to your laptop to print to the public printers. 

Box Cloud Storage: Box is a private storage resource available to the Tufts community. Box accounts are accessible from any computer, tablet or mobile device with an Internet connection. You get 20 GB of storage in your Box account.

Student Information System (SIS): SIS is the system of record for student academic, biographical, and financial information. All students and faculty have access. For questions about SIS or to report a problem, contact the Fletcher School Registrar's Office.

Computer Safety and Responsibility: Viruses and malicious software can damage your computer: make sure you have anti-virus software installed. Also, be aware that it is illegal in the US to share music and movie files without the copyright owner’s consent. If caught, you could face stringent fines and lose your network privileges. Uninstall and do not use peer-to-peer (P2P) programs (e.g. BitTorrent or MOJO). You are responsible for understanding copyright law pertaining to sharing music and movie files and Tufts’ expectations about responsible use.

Streaming Video and Music Resources

Kanopy: Kanopy streaming allows access to thousands of educational films from major producers such as the BBC and PBS. Videos are arranged by subject collections, covering Arts, Business/Training, Education (K-12), Health, Humanities, Media/Communication, and Sciences.

Alexander Street Press: Online collections and videos for scholarly research, teaching, and learning. Access to 515,062 albums (6,435,063 tracks), 16,971 videos, and 47,763 books and documents. Topics include Arts & Design, Diversity, Health Sciences, History, Literature & Language, Music & Performing Arts, Personal Interest, Psychology & Counseling, Science & Engineering, and Social Sciences. is a website that offers high-quality videos of full-length performances by artists working in dance, theater, music, and other art forms.

Music Research Guide (Tufts University Libraries): This guide, created by the Tufts Music Librarian, provides information on streaming music and audio visual resources licensed for student use.